Updated 7/6/2023
1. Log into your account on the iReport Mobile App
NOTE: When we push updates, you may be prompted to update your app, so if you are directed to the app store, always choose Update to ensure you have the most up to date version of the app.
2. Click the + Create New at the bottom center :
3. Select Incident Report:
4. Choose which type of incident report you need to submit and hit Submit:
NOTE: You can select multiple incident types here -- for example, if an auto accident occurred and an employee was injured, you can select both to submit together in one incident report.
5. Based on the report you choose, you will be presented with specific questions in the next sections. Those with a red asterisk (*) are required to submit the report. As you complete the sections, you will be taken back to the list to go to the next section:
NOTE: The question in Incident Basics that asks "Who is the supervisor filling out the Supervisor Summary?" determines which Supervisor level user will have access to this report. Please choose accurately.
6. Fill out the information in each section as thoroughly and accurately as possible.
***NOTE: Once an initial report is submitted, it cannot be changed***
Only Admin level users can edit, on the Web version, an initial report.
6a. If you need to leave the creation of your report before it is completely filled out, you have the option to save your work as a draft that you can come back to later and finish. To do this, click on Save.
***NOTE: On the mobile app, you will need to answer the first five questions under Incident Basics in order to save an incident as a draft.
6b. If you do save your report as a draft, it will be accessible from your dashboard under My Saved Drafts. Just click on the draft you wish to continue and you will be taken back to where you left off!
7. Once the report is completely filled out to the best of your ability, the last section is to enter your signature. Use the touchscreen on your mobile device to sign, click Save to save your signature and then hit Sign &Submit:
8. When all required data in each section has been entered, the Submit button at the bottom of the section list will become active. Click Submit when you are completely finished with all parts of the report. A second window will appear to confirm submittal.
***NOTE: You cannot change anything in the initial report after this point.***
9. Your report is submitted, your supervisor will be notified, and the report will now be visible to all supervisors and above who have access to your location’s reports. It can be viewed on Mobile by going to the Reports tab in the menu, or on the Web under Incidents.
10. You can still add photo evidence after the report is submitted. If you have any images to add, click into the report, and then click Photo Evidence -> Take Pictures or Upload from Gallery.
Thank you for reporting! Your supervisor will let you know if any other follow-up actions are required from you.
For any questions, please don’t hesitate to contact Customer Success using one of the following methods:
Live chat within the website or mobile app (Need Help? button)
Email: support@ireportsource.com
Phone: 513-549-3459 x702