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Logging in to iReportSource
Logging in to iReportSource
Jeanette Wilson avatar
Written by Jeanette Wilson
Updated over 6 months ago

Updated 12/8/2023

Logging in to iReportSource on the Web

There are two main ways to log in to your account on the iReportSource website.

  • Logging in directly with iReportSource login credentials

  • Microsoft Single Sign-On using your organization's login credentials

Direct Login with iReportSource Credentials

  1. Navigate to https://www.ireportapp.com/login

2. Enter the username/password you were provided in the boxes to the left. You can receive your login credentials one of two ways:

  • Welcome Email: If we have an email address on file for you, when your account is activated you will receive an automated email containing your credentials.

  • Supervisor: You may be given the login credentials by your supervisor.

3. Click Login

  • NOTE: You may be asked to create a new password. This will appear if you are first logging in, or have had your password reset by your administrator. Once you have created your new password, you will be logged in and can proceed to the next step!

4. You'll be presented with the company, group/establishment(s), and project(s) you have permissions to view. Click on the level you'd like to enter. The level you choose (company-level, group-level, or project-level) will determine how much data you see on your dashboard. You can always hit the iReportSource logo in the top left corner to return to this page and choose another destination.

  • If you want to change your password after signing in, please see this article.

Single Sign-On Using your Microsoft Login

  1. Go to the log-in page like normal: https://www.ireportapp.com/login

2. Click the Sign in with Microsoft button:

3. A pop-up will appear asking you to please enter your company name in the box. Type in your company name and hit next.

  • NOTE: You have to type in the company name a specific way. If what you provide doesn't seem to be working, please reach out to your supervisor for assistance.

4. Provide the email address associated with your work Microsoft login.

5. Enter your password for your SSO username and click Sign In:

6. A screen will appear asking if you want to Stay Signed In. Selecting Yes will reduce the number of times you will need to go through this process and make this way of signing in much faster. Selecting No will require you to provide your credentials each time you log in.

  • NOTE: It is not recommended to click Yes if you're using a shared device.

7. After a successful login, you are taken to your iReportSource page. You'll be presented with the company, group/establishment(s), and project(s) you have permissions to view. Click on the level you'd like to enter. The level you choose (company-level, group-level, or project-level) will determine how much data you see on your dashboard. You can always hit the iReportSource logo in the top left corner to return to this page and choose another destination.

For any questions, please don’t hesitate to contact Customer Success using one of the following methods:

Logging in to iReportSource on the Mobile App

There are three main ways to log in to your profile on the iReportSource Mobile App.

  • Logging in directly with iReportSource login credentials

  • Using Biometrics (fingerprint or facial recognition)

  • Microsoft Single Sign-On using your organization's login credentials

Direct Login with iReportSource Credentials

  1. Open the iReportSource app so that you see the login screen

2. Enter your username and password in the appropriate fields

3. Click Log In

  • NOTE: You may be asked to create a new password. This will appear if you are first logging in, or have had your password reset by your administrator. Once you have created your new password, you will be logged in and can proceed to the next step!

Biometric Login

  • NOTE: Do not utilize this feature if you are on a shared device!

  1. Open the iReportSource app so that you see the login screen

2. Enter your username and password in the appropriate fields and sign in like outlined above.

  • NOTE: If you have signed in on this device before, then you do not have to sign in when setting up biometrics, you need only enter your username and password.

3. Below where it says “Sign in with Microsoft” there will be an option for your device’s biometric option. This will either say “Use Fingerprint” or “Use FaceID” or equivalent. Tap on the biometric option.

4. A pop-up may appear asking you if you wish to allow the iReportSource app to access your device’s biometric feature. Tap OK (or equivalent) to allow the app access.

5. The device will then attempt to use the appropriate biometric option to sign in. If all is successful, then you will be signed in and taken to your My To-Dos!

6. Now when you go to log in you may simply tap on the biometric option, have the device scan the appropriate finger or face, and you will be good to go! No more typing in your username and password every time!

Microsoft Single Sign-On using your organization's login credentials

NOTE: This log in option will only work if your company is using Microsoft Single Sign-On (SSO) and it has been connected to iReportSource.

NOTE: If you are not sure if you are using Microsoft SSO, please check with your supervisor.

  1. Open the iReportSource app so that you see the login screen

2. Select Sign in with Microsoft

3. The app will ask you for permission first. Tap Continue.

4. You will then be taken to a screen where you will log in with your Microsoft credentials.

  • NOTE: We at iReportSource can not provide you with a password reset when you are using Microsoft SSO. If you are using SSO and need a password reset, please contact your company’s IT department.

5. Enter your Microsoft username

  • NOTE: This is usually your work email address.

6. Enter your password

  • NOTE: This is your Microsoft username’s password. It is not your iReportSource password.

7. The app will then ask if you are trying to sign into the iReportSource app. Tap Continue to proceed.

Congratulations! You are now logged in by using Microsoft Login! You can now utilize the uniformity and security of your Microsoft account to log in to iReportSource.

For any questions, please don’t hesitate to contact Customer Success using one of the following methods:

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