Updated 3/7/25
Admin users are able to set company-wide default minimum notification preferences for each user type (Supervisor, Collaborator, and Admin). Users will still be able to decide the establishment(s) and area(s) they receive these notifications from, and can opt-in to additional ones, but will not be able to do less than the company default.
1. Log in at https://www.ireportapp.com/login
2. Enter your dashboard by choosing a location/establishment
3. In the menu, go to Settings > Company/Division:
4. Click on Edit in the Company Notification Settings area:
5. Select the tab for the User Type you'd like to edit default notifications for -- Admin, Collaborator or Supervisor:
NOTE: Reporters are not listed here because they will still receive their default notifications - when items are assigned to them. These settings are for additional notifications, which Reporters don't have permissions to receive.
6. For each user type, select the minimum notifications you want them to receive. The default across the board to start with will be Created and Closed for all incident types aside from Near Miss. Use the drop-down menu to make changes to each type of notification:
8. Once you are finished with all changes for each user type, click Update. Wait for the page to refresh and a message at the top will display Updated Successfully to indicate successful changes.
For any questions, please don’t hesitate to contact Customer Success using one of the following methods:
Live chat within the website (chat bubble) or mobile app (Need Help? button)
Email: support@ireportsource.com
Phone: 513-549-3459 x702