Android Devices
Tap and hold on the iReportSource App icon.
Tap the "i" icon that appears in the info bubble that appears:
3. Select Storage from the App Info menu:
4. In the bottom select BOTH Clear Data and Clear Cache:
Apple/iOS Devices
Apple mobile devices do not have a method to clear app cache/data. The only way to clear cache is to do a quick uninstall/reinstall of the app. This clears all cache when the app is uninstalled, so you have a fresh install. This should address any issues that are cache-related.
For any questions, please don’t hesitate to contact Customer Success using one of the following methods:
Live chat within the website or mobile app (Need Help? button)
Email: support@ireportsource.com
Phone: 513-549-3459 x702