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How to Clear App Cache & Data

Jeanette Wilson avatar
Written by Jeanette Wilson
Updated over a year ago

Android Devices

  1. Tap and hold on the iReportSource App icon.

  2. Tap the "i" icon that appears in the info bubble that appears:

3. Select Storage from the App Info menu:

4. In the bottom select BOTH Clear Data and Clear Cache:

Apple/iOS Devices

Apple mobile devices do not have a method to clear app cache/data. The only way to clear cache is to do a quick uninstall/reinstall of the app. This clears all cache when the app is uninstalled, so you have a fresh install. This should address any issues that are cache-related.

For any questions, please don’t hesitate to contact Customer Success using one of the following methods:

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