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How to Start a Behavior Observation

Written by Jeanette Wilson
Updated over a month ago

Behavior Observations are filled out while observing an employee performing a job/task, identifying any areas for safety improvement and ensuring all procedures are followed. You are also able to create a corrective action for follow up items, add photos/documents, and add notes. This document takes you through the steps of starting/completing a behavior observation on both the Web, and on demand through the mobile app (without it needing to be assigned to you).

Through the iReportSource Web App

1. Log in as normal and select your location (Admins and Collaborators may select the Company Level).

2. From your home page, click Observation. Choose Behavior Observation from the list, and click Create.

3. You will be taken to a form. Answer the required questions (indicated by a red * ) and select the template you wish to complete.

  • NOTE: Behavior Observations require a Behavior Observation Template in order to start and complete. If none are available, please contact your iReportSource admin.

  • Admin level users, you may learn more about creating these templates HERE.

4. The Behavior Observation itself can now be filled out. Answer the questions as needed, noting any required questions (red * ).

  • You may now also choose to Save for Later if you find yourself unable to complete the observation in that moment.

5. Add any documents or photos

6. Lastly, record the signatures of the Observer (likely yourself) and the employee's signature (if an employee was being observed), hitting the Save Signature button after each one.

  • Note: Signature(s) are required fields.

8. If all Required fields (red *) are answered then hit the Green Submit button and

On Demand through the iReportSource Mobile App

  1. Log into the iReportSource mobile app

2. Tap "Create New"

3. Choose Observation:

4. Choose Behavior Observation:

5. Fill out the form, answering all required fields as indicated by the red *. Tap Submit to continue.

  • NOTE: Behavior Observations require a Behavior Observation Template in order to start and complete. If none are available, please contact your iReportSource admin.

6. The Behavior Observation itself can now be filled out, answering any questions provided, attaching photos, assigning a Corrective Action, and collecting signatures as needed.

  • NOTE: Signatures are required fields.

7. You can Save for Later, or Submit.

  • You may now also choose to Save if you find yourself unable to complete the observation in that moment.

  • NOTE: Saving is NOT the same as Submitting. If you Save, you can still edit the information provided. Submitting will lock the report.


For any questions, please don’t hesitate to contact Customer Success using one of the following methods:

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